Installation Services

A local professional installation service anywhere in the world.

VC-Techs provides a professional trade-only video collaboration installation service around the product portfolio of Cisco, Lifesize, Polycom, SMART Tech, Microsoft Surface Hub, Radvision and Zoom.

Visual Collaboration, Digital Signage & Skype For Business End Point Installation Service

The Video Conferencing End-Point & Unified Communication Installation service includes the following services from receiving the service order to the installation through to the presentation of the client sign off.

Local Project Coordination

  • Local confirmation of install sites readiness for an installation visit
  • Includes: Network availability, Room environment compatibility, Product delivery and available room access
  • Resource and material tracking
  • Booking of install date in local language


  • Unpacking of the videoconferencing or Collaboration solution
  • Connecting all components
  • Programming network ID numbers and configurations
  • Testing outgoing/incoming calls and any management tools with the clients allocated support service
  • Programming any requested pre-sets and set-ups
  • Ensuring the cable routes are managed and contained appropriately
  • Ensuring the installation room is left clean and tidy

Basic User Instruction

  • System solution start-up and management instructions
  • User etiquette if applicable
  • Making and receiving a call confirmation
  • Familiarisation with features and functions
  • Controlling instructions of any peripheral technology (Camera, Microphone or Management tools)
  • Optimising audio and video quality assessment
  • Technical support contact information handover

Installation Handover and Client sign off

  • Client hand over
  • Completion of install sign off documentation
  • Completed install (with Live Video call) pictures
  • Client Sign off and install picture handover